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RACHEL GUYAH
COPYWRITER | CONTENT MARKETER | BRAND JOURNALIST
Miracle-Ear
Multi-Channel Content: Video | Social | Web | Email
Miracle-Ear is a national leader in hearing health care and hearing aid solutions. During my time as editor at MSPC Agency, I was the primary writer for this client.
Miracle-Ear wanted to expand beyond traditional TV advertising and find ways to resonate with its target audience through online content marketing.
We recommended a customer journey-focused approach to video content that would:
Emphasize the emotional pathway
a patient takes as they go from awareness to diagnosis and treatment
Champion the rich and rewarding relationships
between Miracle-Ear providers and their patients
My Work
Vetting subjects
Defining narrative arc + themes
Interviewing subjects on camera
Selecting b-roll, interview and lifestyle footage for final cut
Crafting content for:
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Landing pages
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Display ads
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Email funnel
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Organic + paid social
Results
49% decrease in bounce rates
on pages with video
229% increase in time spent on pages with video
Watch the Videos
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